WE CAN HELP YOU DELIVER MORE BUSINESS WITH…
We have, until recently, been collocated with Westminster City Council, a few yards from the Capita head office and a stone’s throw away from the Cabinet Office and multiple other Government Ministries. It was a great location and one that enabled us to regularly meet with our clients whilst they were in the area.
However, as Westminster City Hall is being closed for refurbishment we have taken the opportunity to expand, moving into a larger office directly opposite Waterloo station.
Our new address is:
109-117 Waterloo Road
London SE1 8UL
Telephone: 0207 960 2801
Some of the team – especially Stan, Sally, Nick and Kevin will continue to operate mostly from their home offices but the new space will create the opportunity for some of the team to get together regularly and to collaborate and work as a team to help our clients win even more business.
Office space in London is expensive and we are recruiting at the moment so it’s going to get very cosy when we move one more desk and person into the office but we all get on very well so I’m sure that we will manage.
All clients old and new, please give us a call and come by for coffee, as you can see, we have a lovely (shared) lounge space that we can use. We’d love to see you!
Feedback and Lessons learned from our clients are at the heart of everything that we do. We take the post assignment feedback, review it as a team and then incorporate any lessons learned into our processes or knowledge base as part of a Continuous Service Improvement regime.
The result is a consistently high level of service and we are pleased to announce that this month’s Quality Assurance TQM is once again in the mid nineties (94% to be precise). You can find out more about our initiative here.
We are delighted to announce that Angelos Kotentos, consultant at DeNove, has been accepted at Birkbeck, University of London to study for a Master’s degree in Management Consultancy and Organisational Change.
This new stage in his professional development will add valuable skills to DeNove’s resources which will prove extremely beneficial to our clients.
We recently began a new initiative to ensure service quality is continually at an optimum level and customers gain a high degree of transparency into value for the service provided. Building on this, DeNove will from this point forward, start to publish data showing the amount of new business that our clients have won with our assistance.
We started to formally measure this in August, at the same time as new staff were introduced into the team. In the three months to date, we’re delighted to say that our clients have won contracts of in excess of £360 million.
We’ll continue to publish this data monthly alongside the results of our QA survey.
If you would like to know how we could assist in building your revenue pipeline or helping to close ‘must win’ deals, then please get in touch we would love to hear from you: email@example.com