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November’s Quality Assurance Satisfaction Score

Feedback and Lessons learned from our clients are at the heart of everything that we do. We take the post assignment feedback, review it as a team and then incorporate any lessons learned into our processes or knowledge base as part of a Continuous Service Improvement regime.

The result is a consistently high level of service and we are pleased to announce that this month’s Quality Assurance TQM is once again in the mid nineties (94% to be precise). You can find out more about our initiative here

 

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