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SOLUTION DELIVERYtechnical-services-animation

Technical solutions have to work well. InnovateOperate™ is the unique DeNové methodology that establishes the technical discipline required to design, integrate, deliver and run technical solutions that win customer approval and long-term loyalty. You have your customer to honour and your brand to protect. But you also need to set yourself apart with solutions that deliver differentiated and winning value. The pressures of getting the balance right under often very high-pressure procurement conditions requires fast yet sophisticated thinking and action, which is where DeNové can help.

INNOVATE: ROBUST TECHNICAL SOLUTIONS
Solution design should be simple and utterly focused on your customer’s needs. Strong, innovative technical design should support the creation  and delivery of sustainable value for both you and your customer. Solutions that cannot deliver clear and transparent mutual benefit fail. DeNové’s InnovateOperate™ methodology also supports effective and proven solution management and integration. We have extensive, successful experience in the deployment of these resources, including in more complex multi-supplier and consortium environments.

Proven skills and resources

  • Programme Leadership
  • Project Management
  • Transition to Operations
  • Technical Solutions Audit/Consulting
  • Solutions Architect
  • System Integration Leadership
  • Desktop & IT Manager
  • Database and Data Services Manager
  • CRM Solutions
  • Supply Chain Manager

Best-of-breed services and outcomes

Services:

  • Superior, Value-Based Solution Design
  • Effective Solution Management for High-Pressure Bid Conditions
  • Successful Integration of Partners, Suppliers and Solution Elements

Outcomes:

  • Value-by-Design
  • Enhanced Customer Perception Driven by Lean and Agile Technical Management and Integration
OPERATE: OPERATIONAL EXCELLENCE
Winning is everything but securing a contract is only part of the journey. DeNové’s InnovateOperate™ methodology lays the foundation for longer term success by ensuring the effective solution launch and transfer to ‘steady-state’ operations. A key component of this process is the early establishment and consolidation of customer confidence in the new solution, usually driven by collaborative performance measurement and reporting techniques. The ultimate objectives of InnovateOperate™ include the establishment of a strong technical framework capable of supporting long-term customer loyalty and business opportunity.

 

Proven skills and resources

  • Launch & Operations Audit/Consulting
  • Technical Operations Manager
  • Desktop & IT Manager
  • Database and Data Services Manager
  • CRM Systems Manager

Best-of-breed services and outcomes

Services:

  • Assured Launch of New Solutions
  • Highly Effective Transfer to Steady-State Operations
  • Responsive, Collaborative Approach to Performance and Reporting

Outcomes:

  • Enhanced Shareholder Value Through Smooth Launch and Transition to Operations
  • Generation of Enhanced, Long-Term Customer Loyalty
  • Robust Platform for Future Cross and Up-Selling Opportunities
Great technical support – just when we needed it!